Social media marketing has played many roles over the years, but ever since it began, the first to-do on most marketers' lists was to recruit likes and followers in order to create and deliver content, generate conversations and build "one-to-one relationships."
Those days are over. The era of like-building and follower growth is waning, and the role of social media is changing.
Marketers can no longer reasonably expect to reach their audience organically through social channels. Facebook's News Feed Algorithm updates have restricted the reach of organic content, and platforms like Twitter have the challenge of over-crowded content timelines with tweets getting lost amongst countless others. This trend is only going to continue with other social platforms.
Today, the most efficient and guaranteed approach to reaching an audience on social channels is paying to promote engaging content, but that's just the first step.
This information comes just ahead of Facebook’s upcoming IPO, and just this week Twitter opened up self-serve advertising to more small businesses.
The Purpose of Social Ads
Social ads can play several roles. Their ability to be highly targeted to users based on demographics as well as interests make them a prime advertising option. Still, social ads can't live in a silo whether the goal for social ads is to increase the reach of content using Facebook’s Reach Generator or Twitter’s Promoted Tweets or to gain new followers and fans using Facebook ads or Twitter’s Promoted Accounts.
Amplify an Experience
Social ads do nothing for a business that has an otherwise lackluster social presence. Extending the reach of content that people don’t want to interact with through ads, such as uninteresting tweets and Facebook posts, only makes the same unengaging content reach more people.
It starts with the experience on the social platform. A vibrant social presence powered by a content strategy is required first. A colleague of mine compares it to a party. Your Twitter account or Facebook Page is the party. You need to have the food, music and drinks to have a great party. Social ads serve as the invitations. Sending out the invitations to a party without music, food and drinks means people may poke their heads in, but they’ll leave as fast as they can and never come back. On the other side, having a great party set-up without the invitations means people may not show up.
Social ads can be a powerful tool, but they should be used as part of an integrated strategy, amplifying a social experience.