The Pursuit for Conversational Health
2018’s put one big spotlight on the power of social channels to influence us. Abuses of personal data like Cambridge Analytica aside, we’ve woken up to the fact that using platforms like Facebook and Twitter as intended affect us negatively, both psychologically as it decreases our self-esteem and culturally as it emphasizes filter bubbles and drives us deeper into our tribes.
That’s a big reason why social platforms have put a major emphasis on platform health. In other words, they want their offerings to enrich people’s lives, not make them worse. That, of course, is being heavily balanced with the fact that these companies want to, in no way, hurt their financial performance.
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