“Things I’ve Learned from Lately” is a regular compilation of articles that have made me a smarter marketer. Hopefully, they’ll help you, too.
The Uncertain Future of Empathy - Are humans programmed to be empathetic? It used to be taken as a given, but this piece from NPR questions whether or not empathy is on its way out.
Facial Recognition’s Outrunning Laws - The New York Times set out to see just how easy it would be to set up a facial recognition system. They did it, and it was shockingly straightforward and legal.
Managing the Chaos that is YouTube - The New York Times went inside of YouTube—the most chaotic place on the Internet—to profile Susan Wojcicki. She was brought in to make YouTube more profitable. Now, she’s charged with helping the platform do more good than harm.
Mismanaging Hell - Wired went inside Facebook, which has faced what it calls “15 month of fresh hell.” If it looked on the outside like Facebook didn’t know how to handle a crisis, the story on the inside is much worse.
The Best Way to Be Cool is Not Trying - 100-year-old Champion is a cool brand again. It’s riding a wave of logo apparel being fashionable, throwback love and streetwear resurgence. And it did all of this by accident.